Rental Application Processing Service Policy

BT Consulting, LLC provides independent rental application processing services on behalf of Rosewood Property Management Group (RPMG). Our role is solely to process applications and collect the application fee, and we do not participate in leasing decisions or property availability determinations.

1. Application Fee is Non-Refundable – Per Pennsylvania law, rental application fees are non-refundable regardless of the outcome of the application. Payment of the application fee does not guarantee approval or property availability.

2. No Guarantee of Rental Approval or Availability – RPMG retains sole discretion over applicant approvals, lease offers, and property availability. BT Consulting, LLC does not make rental decisions, nor can we guarantee that an applicant will be approved or that a specific property will remain available.

3. Dispute & Chargeback Policy – Any attempt to dispute the application fee on the basis of a leasing decision or property availability is invalid. By submitting payment, the applicant acknowledges these terms and waives any right to challenge the transaction through financial institutions.

4. Acknowledgment Requirement – Before submitting an application, applicants must review and accept this policy, confirming that BT Consulting, LLC is not responsible for leasing outcomes and that application fees are final and non-refundable.

By submitting a rental application and payment, the applicant fully agrees to these terms. BT Consulting, LLC will vigorously contest any chargebacks or disputes that violate this policy.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail bernie@btconsultingservices.com